this is perfectly normal on ford models and is no cause for concern , regarding your issue on how to set the time on your c-max . switch the radio on and press and hold the menu button for 3-5 seconds ( some early c-max s just need to press the menu button once )- then press menu again to scroll trhough the options
This Ford Mondeo MK4 instrument cluster which commonly causes gauges and dash lights to stop working, will also affect other models fitted with this same cluster including Galaxy, S-Max, Focus, C-Max and Kuga built between 2004 to 2014. We see a substantial amount of this type of instrument cluster coming to us for rebuild due to internal 7JvC7.